Agents en réception d’appel Anglais and Customer Service Representatives - English







1- Agents en réception d’appel Anglais (à mi-temps)
2- Customer Service Representatives - English










Offre d'emploi 1

Agents en réception d’appel Anglais (à mi-temps)

Description:

    Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas

    May be required to work in one or multiple queues/skill sets over various customer contact channels

    Responsible for improving customer retention through programs and service provided to the customer

    Utilizes mechanized systems to initiate and complete service orders and handle customer requests

    Continually maintain working knowledge of all company products, services and promotions

    Make recommendations according to customer's needs on features, accessories, upgrades and rate plans




Required Qualifications:

    Availability to work a flexible schedule

    One year customer service work experience preferred.

    Excellent communication and computer skills


We Offers :

    Permanent job positions

    Great atmosphere

    Training provided

Contact us on : contact@bs-solution.com





Secteur d'activité:

Centres d appels

Lieu:

kram     


Expire le :

2015-08-23



Offre d'emploi 2



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Customer Service Representatives - English



 Description:

    Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas
    May be required to work in one or multiple queues/skill sets over various customer contact channels
    Responsible for improving customer retention through programs and service provided to the customer
    Utilizes mechanized systems to initiate and complete service orders and handle customer requests
    Continually maintain working knowledge of all company products, services and promotions
    Make recommendations according to customer's needs on features, accessories, upgrades and rate plans

Required Qualifications:
    Availability to work a flexible schedule
    One year customer service work experience preferred.
    Excellent communication and computer skills
We Offers :
    Permanent job positions
    Great atmosphere
    Training provided
Contact us on : contact@bs-solution.com







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